FAQs

How long before my order ships?

Processing time is 3-5 business days. Please allow for additional processing time around sales and holidays.

When can I expect to receive my order?

Transit time is 5-7 business days after a 3-5 business day processing time. Delivery times may be longer during holidays, sales, or inclement weather.

How much can I expect to pay for shipping?

Shipping on all products is free!

What countries do you ship to?

At this time, we only ship to the contiguous U.S.

What is the best way to care for my candle?

Keep your wick trimmed to 1/4" to get the optimum burn hours out of your candle.

The ideal burn time for our 9oz candles is in four-hour increments or until a complete melt pool reaches across the candle's entire surface. Achieving a full melt pool on the candle's surface each burn helps prevent tunneling. Never burn for more than five hours at a time.

Never leave candles burning unattended.